Shipping & Delivery
Orders are delivered within 2-4 working days, and you will receive status updates via email. While many items ship from our Canada warehouse, we may also use other international facilities to ensure timely delivery. We primarily partner with USPS, DHL, and FedEx for shipping.
Tracking Details:
You can track your order status from our Order Tracking Page.
In Case of Damage/Defect:
If an item is damaged, lost, or stuck in transit, chat now with our support team so they can ensure a swift resolution.
Frequently Asked Question
What are your shipping costs?
Shipping costs vary by location and are displayed at checkout. We offer free shipping in Canada on orders that meet the minimum purchase requirement.
How can I change my shipping address?
If you suspect there's an issue with the shipping address, contact us immediately before the order is shipped, providing your order number for reference.
What if I’m unavailable at delivery time?
If you’re not available, either have someone else collect the order or contact the courier to reschedule.