Return Policy
We take pride in offering trendy, innovative, and flawless products. If an item doesn’t meet your expectations or fit properly, you have 30 days from the delivery date to initiate a hassle-free and easy return or exchange.
Return Conditions:
- The product must be unworn, in its original condition, and have all tags intact.
- PLEASE NOTE: Once your item arrives at our warehouse, it will be inspected for wear, damage, or missing tags. After approval, your refund will be issued to the original payment method within 3–5 business days.
Frequently Asked Questions
Who can I contact for guidance on finding the perfect fit?
Our fitting experts are available to assist you. You can contact them through our website chat or by emailing customer support.
Will I be notified once my return, exchange is processed?
Yes, you will receive an email notification once your return, exchange has been processed.
What happens if I cancel my order?
You can cancel your order any time before it ships. Just reach out to our team and we'll issue your refund the same day, back to your original payment method. Please allow 3 to 5 business days for it to appear, depending on your payment method or card. If your order has already shipped, you're welcome to return it within 30 days for a refund or exchange.
What if I found the color slightly different in the received item?
The colours of the original product may slightly vary from what you see on your screen due to photographic lighting and difference screen calibrations.
